[ FAQ`s ]

Most Popular Questions

What plumbing services do you offer?

At Whiteway Plumbing, we provide a full range of residential and commercial plumbing services across Waterloo Region. Our services include leak detection, pipe and faucet repair, drain cleaning, water heater installation and repair, toilet repairs, sump pump service, and more.

Are your plumbers licensed and insured?

Absolutely. All our plumbers are fully licensed, insured, and experienced, ensuring you receive safe, reliable, and high-quality service on every job.

How fast can you respond to a service call?

We’re proud to offer prompt, same-day service throughout Waterloo Region during business hours. Emergency calls are prioritized to get you the help you need as quickly as possible.

Can you help with low water pressure or slow drains?

Definitely! These are common issues in both older and newer homes. We’ll inspect your plumbing system and provide a long-term solution.

What forms of payment do you accept?

We accept cash, major credit and debit cards, and digital payments like Apple Pay and Google Pay. For larger projects, financing options may be available.

Do you offer emergency plumbing services?

Yes, we offer emergency plumbing services during our regular business hours. If you're dealing with an urgent issue like a leak or backup, contact us right away—we’ll prioritize getting a plumber to your location as soon as possible.

How much do your plumbing services cost?

Pricing varies depending on the service and complexity of the issue. We provide upfront, transparent estimates so there are no surprises. Contact us today for a free quote

Do you offer free estimates?

Yes, we offer free, no-obligation estimates for most plumbing jobs. Call us or book online, and we’ll assess your needs at no cost.

What areas do you service?

We proudly serve the entire Waterloo Region, including Kitchener, Waterloo, Cambridge, and surrounding communities. If you're unsure whether you're in our service area, just give us a call!

How can I book an appointment with Whiteway Plumbing?

Booking is easy! Call us directly, visit our website, or send a message through our Google Business Profile to schedule your service.