Contact Whiteway Plumbing for Emergency Service
When plumbing problems demand urgent attention, trust the local experts who respond fast and fix it right. Whiteway Plumbing is here to help homeowners across the Waterloo Region, including Kitchener, Cambridge, Guelph, and the Tri-Cities area.
šŸ“ž Call 226-486-1174 now for emergency plumbing service during business hours
šŸ•˜ Business Hours: Monday to Friday, 8:00 AM – 5:00 PM
šŸ“ Locally owned and operated in the Waterloo Region

Do you offer 24/7 emergency plumbing?
No. Whiteway Plumbing offers emergency plumbing services during business hours only. We prioritize urgent calls as they come in and do our best to accommodate same-day appointments.

What’s your phone number for emergencies?
Call 226-486-1174 during business hours for fast assistance.

Can I shut off water to a specific part of my house?
Some homes have shut-off valves for individual fixtures. If you can't find one, we recommend shutting off the main water valve, usually located in your basement near where the water line enters your home.

How do I know if it's an emergency?
If the issue could lead to water damage, health hazards, or disruption of essential plumbing (like no water or no functioning toilet), it qualifies as an emergency.
How quickly can you respond?
During business hours, we do our best to respond to emergency calls the same day, often within a few hours depending on your location and our schedule.

Frequently Asked Questions

Whiteway Plumbing proudly provides emergency plumbing services across:
  • Waterloo: Including Uptown, Westmount, Eastbridge, and Laurelwood
  • Kitchener: Including Forest Heights, Stanley Park, and Doon
  • Cambridge: Including Preston, Galt, and Hespeler
  • Guelph: Including Riverside Park, Kortright, and Downtown
  • Rural and suburban communities throughout the Tri-Cities and Wellington County

Serving Homes Across the Waterloo Region

We do not offer 24-hour emergency plumbing at this time. However, during regular business hours, we prioritize emergency calls and treat them with urgency. If you reach us outside of our operating hours, we recommend:
  • Turning off your water at the main valve
  • Taking note of the issue
  • Leaving us a message or sending an online request for first-thing service the next business day
We're often able to accommodate same-day emergency bookings during our business hours, especially when contacted early in the day.

Not a 24/7 Service—But a Fast Response When You Need It

We're proud to be a trusted name in residential plumbing throughout the Waterloo Region, serving Kitchener, Waterloo, Guelph, and Cambridge with professionalism and integrity. As a locally owned business, we understand the unique plumbing challenges in our community, from aging infrastructure to seasonal pipe issues.
What Sets Us Apart:
  • Quick response during business hours
  • Transparent pricing with no after-hours surcharges
  • Fully licensed and insured technicians
  • Deep knowledge of local plumbing systems and regulations
  • A reputation for quality, honesty, and professionalism

Why Choose Whiteway Plumbing?

While you wait for our team to arrive, there are steps you can take to minimize damage:
  1. Shut off the main water supply if you’re dealing with a burst pipe or major leak.
  2. Turn off your water heater to prevent overheating.
  3. Avoid using drains or toilets if you suspect a sewer line issue.
  4. Move valuables away from affected areas.
  5. Call Whiteway Plumbing immediately at 226-486-1174.
Our customer service team will guide you through the process and dispatch one of our trained plumbers as soon as possible.
What to Do During a Plumbing Emergency
Emergency Plumbing Services We Provide
Our licensed plumbers are fully equipped to diagnose and repair most plumbing issues on the spot. Whether it’s a leaking pipe or a malfunctioning water heater, we bring the tools and expertise needed to resolve your issue efficiently.

Pipe Leak and Burst Pipe Repairs
A burst or leaking pipe can cause thousands of dollars in damage in just minutes. If you see water stains, drips, or pooling water, don’t wait—call 226-486-1174 for urgent help. We’ll isolate the leak, assess the damage, and repair or replace the affected pipe quickly.

Clogged and Overflowing Toilets
A blocked toilet is more than just an inconvenience—it can quickly turn into a health hazard. Our plumbers provide emergency toilet repairs that clear blockages and restore proper function without delay.

Water Heater Breakdowns
No hot water? Our team provides same-day diagnostics and repairs for water heaters, whether tank-based or tankless. We'll identify the issue, whether it's a failed thermostat, sediment buildup, or a faulty heating element.

Sewer Line and Drain Blockages
Sewage backups and severely clogged drains can pose serious health risks and damage your home’s foundation. We offer emergency drain clearing services using advanced tools like drain augers and cameras to locate and eliminate blockages fast.

Frozen Pipe Thawing
During winter months, frozen pipes are a major concern in Waterloo Region homes. We safely thaw frozen pipes and check for cracks or damage that could lead to future leaks or bursts.

Not all plumbing issues can wait. If you notice any of the following, we recommend calling us immediately:
  • Burst pipes or major leaks
  • Overflowing toilets or clogged sewer lines
  • No running water or very low water pressure
  • Blocked drains causing water backup
  • Water heater failure
  • Frozen pipes that have cracked or burst
  • Foul odors indicating a sewer issue
These situations can cause damage to your home, increase your water bill, and create unsafe conditions if not addressed quickly.

What Qualifies as a Plumbing Emergency?
Service Area Includes:
  • Waterloo
  • Kitchener
  • Guelph
  • Cambridge
  • Tri-Cities and surrounding areas in the Waterloo Region

We understand how disruptive a plumbing issue can be. Our team is trained to quickly assess the situation, offer expert solutions, and restore your home’s plumbing with minimal stress. When you call Whiteway Plumbing during business hours, you're connected to licensed, local plumbers who care about your comfort, safety, and peace of mind.

Responsive Emergency Plumbing—Without the After-Hours Rates

Plumbing emergencies can strike when you least expect them—and when they do, you need a dependable local expert who responds quickly and gets the job done right. At Whiteway Plumbing, we provide fast, reliable emergency plumbing services during regular business hours for homeowners throughout Kitchener, Waterloo, Cambridge, Guelph and the surrounding region.

While we don’t offer 24/7 emergency service, our team is ready to respond promptly during the day to urgent plumbing situations. If you're dealing with a burst pipe, overflowing toilet, or sudden water leak, call us right away at 226-486-1174 for immediate assistance.

Emergency Plumber in the Waterloo Region | Whiteway Plumbing