How do I know if I need a new water heater?
Signs include:

• Your current heater is over 10 years old
• You notice rust-colored water
• Water takes too long to heat up
• Strange noises from the tank
• Frequent repairs or leaking
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What size water heater do I need?
This depends on the number of people in your household and your daily hot water usage. We can recommend the right size based on your needs during a free consultation.

Is hard water bad for my home?
Yes. Hard water causes mineral buildup in pipes, reduces water pressure, damages appliances, and leaves spots on dishes and glassware. It can also cause dry skin and hair. A water softener prevents these issues.

Do I need maintenance for a water softener?
Yes. Regular maintenance ensures optimal performance and longevity. This includes checking salt levels, cleaning the brine tank, and inspecting components.

Do you provide service in my area?
We proudly serve homes in Kitchener, Waterloo, Guelph, Cambridge, and the surrounding region. Contact us to check availability or book a visit.

Serving the Waterloo Region, Kitchener, Cambridge, Guelph, and the Tri-Cities, we bring local knowledge and professional service to every job. Our licensed plumbers are known for clean work, honest advice, and getting the job done right the first time.

What sets us apart:

• Locally owned and operated
• Transparent pricing with free quotes
• Knowledge of Waterloo’s water quality and infrastructure
• Fully insured and certified professionals
• Friendly, prompt, and professional service

Whether it’s a quick fix or a full upgrade, our goal is to provide comfort, safety, and confidence in your home’s plumbing systems.

Whiteway Plumbing offers integrated plumbing solutions that improve both water quality and heating efficiency in your home. In many cases, we install water heaters and softeners together, optimizing your home’s plumbing system and water usage.

Benefits of combining systems:

• Improved energy efficiency
• Reduced sediment and scaling inside the water heater
• Softer water improves appliance lifespan
• Enhanced comfort with consistent hot, soft water
• Fewer plumbing repairs over time

We work with trusted brands like Bradford White, Navien, Rheem, A.O. Smith, GE, and Whirlpool to deliver reliable performance and long-term value.

Hard water is a common problem in the Waterloo Region. It can leave behind mineral deposits that clog pipes, damage appliances, and leave your skin and hair feeling dry. Installing a water softener is the most effective way to combat limescale and improve your home’s water quality.

Water Softener Installation
We install industry-leading water softening systems designed to remove calcium, magnesium, and other minerals that cause hardness. Our systems are reliable, efficient, and customized for the water conditions in your area.

Our services include:

• Whole-home water softener installation
• High-efficiency salt-based softeners
• Salt-free and magnetic softeners
• Twin-tank systems for large households
• Iron removal options for well water systems

All installations include a water hardness test to confirm your home’s specific needs.

Water Softener Repairs
If your current water softener isn’t working properly, we’ll assess the problem and recommend a cost-effective solution. We repair all major brands and softener types.

Common water softener issues we fix:

• Salt bridges and clogs
• Resin tank damage
• Brine tank malfunctions
• Low water pressure
• Unusual taste or odor in water

Salt Delivery and Maintenance
Keep your softener running smoothly with our convenient salt delivery and maintenance services. We can schedule regular deliveries based on your household’s usage and check your softener’s performance at the same time.

Your water heater is essential for daily routines—bathing, cooking, and cleaning all rely on a steady supply of hot water. If your current unit is underperforming or failing altogether, it’s time to call Whiteway Plumbing.

Water Heater Installation
We provide professional water heater installation services tailored to your home’s size, usage, and energy efficiency goals. Whether you’re upgrading from a traditional tank or switching to a tankless water heater, our experts ensure a safe, code-compliant installation.

We install:

• Conventional hot water tanks (gas or electric)
• High-efficiency tankless water heaters
• Power vent and direct vent units
• Hybrid and heat pump water heaters
• Hot water recirculation systems

Not sure which system is right for you? Our team will evaluate your water usage, budget, and available space to recommend the best solution.

Water Heater Repairs
Hot water running cold? Don’t worry—we’re just a phone call away. We provide fast and reliable water heater repair services throughout Waterloo, Kitchener, and surrounding areas. Our plumbers diagnose the issue and fix it on the spot when possible.

Common problems we fix include:

• No hot water
• Inconsistent water temperature
• Pilot light issues
• Leaking tanks or valves
• Sediment buildup
• Strange noises or odors

Water Heater Maintenance
Extend the lifespan of your water heater and improve efficiency with routine maintenance. We recommend annual checkups to flush sediment, inspect components, and ensure safe operation. Ask about our scheduled maintenance plans for hassle-free upkeep.